Privacy Policy – Sailinity-excursions.com

1. Data Controller

SARL SAILINITY
Email: contact@sailinity-excursions.com
Phone: +689 87 79 51 80

2. Data Collected

We only collect the information required to manage inquiries and bookings:

  • First and last name
  • Email address
  • Phone number
  • Information related to the booked excursion
  • Payment details (processed exclusively by Stripe / PayPal / SumUp – Sailinity never has access to your banking data)

3. How Data Is Collected

Your data may be collected through:

  • the contact form on our website,
  • the online booking form,
  • email, phone, or WhatsApp conversations.

4. Purposes of Processing

Your data is used to:

  • manage your booking,
  • contact you before your excursion,
  • send confirmations or reminders,
  • answer your questions,
  • ensure administrative follow-up,
  • comply with legal obligations (accounting, safety, etc.).

No data is sold or shared with third parties unless necessary for providing the service.

5. Online Payments

Payments are processed via secure third-party providers (Stripe, PayPal, SumUp).
Sailinity never has access to your banking information.

6. Data Retention

Data is retained for a maximum of:

  • 3 years for inquiries without a booking,
  • 5 years for customers (legal and accounting obligations).

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • right of access,
  • right to rectification,
  • right to erasure,
  • right to object,
  • right to data portability,
  • right to restriction of processing.

To exercise your rights, please contact:
📩 contact@sailinity-excursions.com

8. Cookies

We may use:

  • technical cookies (website functionality),
  • audience measurement cookies (Google Analytics – currently disabled),
  • marketing cookies (Meta Pixel – currently disabled).

Visitors will be informed and able to accept or refuse cookies through a consent banner when these tools are activated.

9. Data Security

Sailinity implements all necessary measures to protect your data:

  • secure OVH servers,
  • SSL certificates,
  • restricted access to information,
  • PCI-DSS certified payment providers.

10. Contact

For any privacy-related questions:
📧 contact@sailinity-excursions.com

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